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Our Policy

Quality & Compliance Inc. is dedicated to helping companies with GMP and/or ISO compliance.

We treat each other with care and respect and strive for excellence in all we do to provide a high level of service to all customers, internal and external. We identify specific, measurable quality objectives and endeavour to use these measures of performance to drive continual improvement throughout the company.

We aim for total customer satisfaction by following four referability principles:

  • Arrive on time
  • Do what you say you will do
  • Finish what you start
  • Remember your please's and thank you's.
  • We hire people committed to quality, and encourage them to increase their capabilities through continuous technical and professional development because our people are our product. We are committed to enhancing, encouraging, and developing the unique abilities of each employee.

    We provide all employees with the authority to ensure that quality requirements are met in full. They are responsible for the quality of the work carried out. We will support their decisions and make ourselves available to assist at all times.

    We are committed to complying with the ISO 9001:2000 Standard, and to continually improving our Quality Management System.


        

    Deborah Campbell                      Graham Mills

    June 18, 2002


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